Please light the candle for at least 2 hours the first time that you burn the same or till the top layer of the wax is completely melted. Store the candle in a cool & dry space away from direct sunlight.
The first three-wick candle created by Novo Koyo. While it replicates grandeuer through its appearance, it spreads positivity when lit. Amberwood, Vanilla & Bergamot essential oils with soy wax are amalgamated to create The Chandelier, which livens the mood and is a perfect accompaniment for "me time" or any social activity at home as well. A true versatile must have fragrance.
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This item cannot be returned but can be exchanged within 7 days of delivery if it's damaged, defective, the wrong size, or the incorrect item. Any exchange is only valid within the specified period, provided the tag is intact, and the item is in the same condition as when it was delivered—unworn or unused, with tags, and in its original packaging
Cancellation
Cancellation requests will only be accepted if the order has not been shipped from the seller. Once the order is shipped or delivered, cancellations are not eligible.
This item cannot be returned but can be exchanged within 7 days of delivery if it's damaged, defective, the wrong size, or the incorrect item. Any exchange is only valid within the specified period, provided the tag is intact, and the item is in the same condition as when it was delivered—unworn or unused, with tags, and in its original packaging
Cancellation
Cancellation requests will only be accepted if the order has not been shipped from the seller. Once the order is shipped or delivered, cancellations are not eligible.
Refunds shall be processed in the mode and manner prescribed below:
the request of the refund shall be validated by the customer care of the Company;
the refund shall only be processed only after confirmation is received from the third party seller concerned in respect to the condition/packaging of the product;
the refund shall be initiated within 10 business days from the date of reverse pickup;
in case of a failed attempt at delivery, the product(s) shall be returned to our warehouses and We shall cancel the order and refund the money as per our refund policy;
in case the order is canceled before the delivery (for prepaid orders), the refund shall be initiated within 7 working days.