For Khesh:
Khesh can be easily cleaned with a clean cloth dipped in some warm water mixed with gentle detergent.
Allow it to dry naturally and away from direct sunlight.
Storing your product when not in use:
When not in use we would recommend storing the product in the dust bags provided so they do not gather dust.
Keshar Khesh Pouch
Made out of the indigenous and upcycled textile- this hand- made multi-utility pouch can carry your make-up, stationery, or other knick knacks that get lost in the bag. Also, it is washable.
This item cannot be returned but can be exchanged within 7 days of delivery if it's damaged, defective, the wrong size, or the incorrect item. Any exchange is only valid within the specified period, provided the tag is intact, and the item is in the same condition as when it was delivered—unworn or unused, with tags, and in its original packaging
Cancellation
Cancellation requests will only be accepted if the order has not been shipped from the seller. Once the order is shipped or delivered, cancellations are not eligible.
This item cannot be returned but can be exchanged within 7 days of delivery if it's damaged, defective, the wrong size, or the incorrect item. Any exchange is only valid within the specified period, provided the tag is intact, and the item is in the same condition as when it was delivered—unworn or unused, with tags, and in its original packaging
Cancellation
Cancellation requests will only be accepted if the order has not been shipped from the seller. Once the order is shipped or delivered, cancellations are not eligible.
Refunds shall be processed in the mode and manner prescribed below:
the request of the refund shall be validated by the customer care of the Company;
the refund shall only be processed only after confirmation is received from the third party seller concerned in respect to the condition/packaging of the product;
the refund shall be initiated within 10 business days from the date of reverse pickup;
in case of a failed attempt at delivery, the product(s) shall be returned to our warehouses and We shall cancel the order and refund the money as per our refund policy;
in case the order is canceled before the delivery (for prepaid orders), the refund shall be initiated within 7 working days.