To retain the quality of your piece and ensure longevity, hand-washing is recommended, however, the products are dishwasher and microwave safe*. Avoid moving items between extreme hot or cold environments such as an oven or freezer, as this could cause thermal shock and result in fragility and cracking and/or breakage.
*Our longpi pottery and Avsar series are NOT dishwasher safe.
Made in the ceramics capital of India, Khurja, the CHAAPA mug is our attempt at finding uniqueness in uniformity. Although these plates are moulded, by approaching them with a splatter style glaze, the playfulness of handmade is kept intact. Also incorporated is a singular dot of gold vermeil that is painted on at random as an unexpected but pleasant surprise.
Name of Manufacturer
Manufacturer Details
CCU Committee [423, Block G, 1st Floor, New Alipore, Kolkata, West Bengal 700053]
Packer Details
CCU Committee [423, Block G, 1st Floor, New Alipore, Kolkata, West Bengal 700053]
Country Of Origin
India
Policy
Return/Exchange
This item cannot be returned but can be exchanged within 7 days of delivery if it's damaged, defective, the wrong size, or the incorrect item. Any exchange is only valid within the specified period, provided the tag is intact, and the item is in the same condition as when it was delivered—unworn or unused, with tags, and in its original packaging
Cancellation
Cancellation requests will only be accepted if the order has not been shipped from the seller. Once the order is shipped or delivered, cancellations are not eligible.
Preparation Days
14 Days
Manufacturer Details
CCU Committee [423, Block G, 1st Floor, New Alipore, Kolkata, West Bengal 700053]
Packer Details
CCU Committee [423, Block G, 1st Floor, New Alipore, Kolkata, West Bengal 700053]
Country Of Origin
India
Return/Exchange
This item cannot be returned but can be exchanged within 7 days of delivery if it's damaged, defective, the wrong size, or the incorrect item. Any exchange is only valid within the specified period, provided the tag is intact, and the item is in the same condition as when it was delivered—unworn or unused, with tags, and in its original packaging
Cancellation
Cancellation requests will only be accepted if the order has not been shipped from the seller. Once the order is shipped or delivered, cancellations are not eligible.
Refunds shall be processed in the mode and manner prescribed below:
the request of the refund shall be validated by the customer care of the Company;
the refund shall only be processed only after confirmation is received from the third party seller concerned in respect to the condition/packaging of the product;
the refund shall be initiated within 10 business days from the date of reverse pickup;
in case of a failed attempt at delivery, the product(s) shall be returned to our warehouses and We shall cancel the order and refund the money as per our refund policy;
in case the order is canceled before the delivery (for prepaid orders), the refund shall be initiated within 7 working days.