The first time you burn your candle, make sure you light it long enough for the entire surface to melt. This will ensure your candle has a nice, even burn.
Make sure you burn your candle in a well-ventilated room and keep it away from any drafts.
Once your candle has cooled you will want to trim the wick after 3-4 burns. You should always leave approximately 4mm of wick and just remove the excess soot head from the previous burn. Keeping the wick at the correct length will help your candle burn evenly, prevent it burning too fast and will increase its throw (how the candle scent fills a room).
Always stop burning your candle when approximately 10mm of wax is left and never leave a lit candle unattended.
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This item cannot be returned but can be exchanged within 7 days of delivery if it's damaged, defective, the wrong size, or the incorrect item. Any exchange is only valid within the specified period, provided the tag is intact, and the item is in the same condition as when it was delivered—unworn or unused, with tags, and in its original packaging
Cancellation
Cancellation requests will only be accepted if the order has not been shipped from the seller. Once the order is shipped or delivered, cancellations are not eligible.
This item cannot be returned but can be exchanged within 7 days of delivery if it's damaged, defective, the wrong size, or the incorrect item. Any exchange is only valid within the specified period, provided the tag is intact, and the item is in the same condition as when it was delivered—unworn or unused, with tags, and in its original packaging
Cancellation
Cancellation requests will only be accepted if the order has not been shipped from the seller. Once the order is shipped or delivered, cancellations are not eligible.
Refunds shall be processed in the mode and manner prescribed below:
the request of the refund shall be validated by the customer care of the Company;
the refund shall only be processed only after confirmation is received from the third party seller concerned in respect to the condition/packaging of the product;
the refund shall be initiated within 10 business days from the date of reverse pickup;
in case of a failed attempt at delivery, the product(s) shall be returned to our warehouses and We shall cancel the order and refund the money as per our refund policy;
in case the order is canceled before the delivery (for prepaid orders), the refund shall be initiated within 7 working days.