Brass Diya | Elephant Design

Refunds shall be processed in the mode and manner prescribed below:

• the request of the refund shall be validated by the customer care of the Company;
• the refund shall only be processed only after confirmation is received from the third party seller concerned in respect to the condition/packaging of the product;
• the refund shall be initiated within 10 business days from the date of reverse pickup;
• in case of a failed attempt at delivery, the product(s) shall be returned to our warehouses and We shall cancel the order and refund the money as per our refund policy;
• in case the order is canceled before the delivery (for prepaid orders), the refund shall be initiated within 7 working days.